Business Analytics and Tools (Growth hacking)

Catalog of Institut Mines-Télécom Business School courses

Code

MGFE STR 7501

Level

M2

Field

Stratégie

Language

Anglais/English

ECTS Credits

3

Class hours

36

Total student load

60

Program Manager(s)

Department

  • Management, Marketing et Stratégie

Educational team

Introduction to the module

Business analytics is increasingly used by companies and consulting firms. This course puts the emphasis on analysis of data generated by web and apps activity.

Learning goals/Programme objectives

  • LG1 Being able to extend digital intelligence through its different dimensions
  • LG2 Having the ability to manage uncertainty and complexity with accuracy and rigor
  • LG3 Having the foundations of responsible and sustainable management

Learning objectives/Intended learning outcomes

  • 1.3 - Develop competitiveness in business, and digital sovereignty
  • 2.1 - Identify and analyze in depth problems, causes and impacts
  • 2.2 - Explore solutions, decisions, and their relative and absolute impacts
  • 2.3 - Identify optimal solution(s) and priorities toward implementation
  • 3.1 - Understand and employ basic concepts, knowledge and theories related to the discipline
  • 3.2 - Apply discipline knowledge appropriately and effectively
  • 3.4 - Select and employ judiciously appropriate techniques and tools within the discipline

Rubrics

Be able to analyse and visualize real data from websites and apps, using professional softwares such as Google analytics (SEO, SEA, CRO)
Be able to design and make recommandations to companies
Be able to make a professional presentation

Content : structure and schedule

Intro: Roundtable + Global overview + Discover GA
Use GA
Use GA II
Trafic Acquisition
Behavior & UX
Conversion
E-commerce
Defining KPIs from Business Goals
Dashboard & Data Studio
GA v4 vs old GA + Certif GA + Project instruction
Deploy : GA via GTM + Privacy & GDPR
GA Main metrics
Custom Report & Segmentation
Data Viz & Data Storytelling
Analysis Framework
Growth Hacking + AB Testing
Project Evaluation

Sustainable Development Goals

8 - Travail décent et croissance économique
9 - Industrie, innovation et infrastructure

Number of SDG's addressed among the 17

2

Learning delivery

Mixte

Evaluation and grading system and catch up exams

100% project work
Students present their work in a professional context. The project work is assessed according to a set of criteria, as if students were professional consultants presenting their recommendations to a client.
Students must also succeed the Google Analytics online course certificate to validate the course
Attendance is obligatory
Catch-up assignment

Module Policies

Professor-Student Communication
● The professor will contact the students through their school email address (IMT-BS/TSP) and the Moodle portal. No communication via personal email addresses will take place. It is the student responsibility to regularly check their IMT-BS/TSP mailbox.
● Students can communicate with the professor by emailing him/her to his institutional address. If necessary, it is possible to meet the professor in his office during office-hours or by appointment.

Students with accommodation needs
If a student has a disability that will prevent from completing the described work or require any kind of accommodation, he may inform the program director (with supporting documents) as soon as possible. Also, students are encouraged to discuss it with the professor.

Class behavior
● Out of courtesy for the professor and classmates, all mobile phones, electronic games or other devices that generate sound should be turned off during class.
● Students should avoid disruptive and disrespectful behavior such as: arriving late, leaving early, careless behavior (e.g. sleeping, reading a non-course material, using vulgar language, over-speaking, eating, drinking, etc.). A warning may be given on the first infraction of these rules. Repeated violators will be penalized and may face expulsion from the class and/or other disciplinary proceedings.
● The tolerated delay is 5 minutes. Attendance will be declared on Moodle during these 5 minutes via a QR code provided by the teacher at each course start.
● Student should arrive on time for exams and other assessments. No one will be allowed to enter the classroom once the first person has finished the exam and left the room. There is absolutely no exception to this rule. No student can continue to take an exam once the time is up. No student may leave the room during an examination unless he / she has finished and handed over all the documents.
● In the case of remote learning, the student must keep his camera on unless instructed otherwise by the professor.

Honor code
IMT-BS is committed to a policy of honesty in the academic community. Conduct that compromises this policy may result in academic and / or disciplinary sanctions. Students must refrain from cheating, lying, plagiarizing and stealing. This includes completing your own original work and giving credit to any other person whose ideas and printed materials (including those from the Internet) are paraphrased or quoted directly. Any student who violates or helps another student violate academic behavior standards will be penalized according to IMT-BS rules.

Textbook Required and Suggested Readings

Google analytics course

Keywords

SEO, CRO, Business Analytics

Prerequisites

Fundamentals of Digital Marketing