Communicating in business

Catalogue des cours de Institut Mines-Télécom Business School






2ème Année Management,2ème Année Télécom







Crédits ECTS


Heures programmées


Charge de travail




  • Langues et Sciences Humaines

Equipe pédagogique

Acquis d'apprentissage

The objective of this course is for students to be able to communicate confidently and effectively in English in their future careers.
They will acquire professional but not technical vocabulary and expressions, knowledge of basic motivational factors, introductory knowledge of how a team works and discussion techniques
They will be able to:
complete a job application in English
answer interview questions with more confidence
write a business letter or e-mail
participate in a meeting or straightforward negotiation
solve a team-working problem
communicate effectively on the phone
understand spoken English more easily
read and summarize an article on a professional topic


This course introduces students to the use of the English language in a professional situation. The course will first cover the company as a whole, before focusing on more specific themes such as recruitment, motivation, team-working, negotiating or meetings.

The purpose of this course is for students to learn to communicate effectively in a business situation. By the end of this course students should feel more at ease in varying work contexts, they will be able to participate in group discussions, meetings and negotiations with increased confidence.

Attentes du cours

Students should expect a high degree of interaction. Learning to communicate in a business context means active whole class, group and one to one discussions.
There will be a variety of exercises including discussing articles prepared at home, listening comprehension, language practice in the form of vocabulary and grammar exercises, one to one or group discussion, role plays and oral presentations. Homework is given each week and consists in reading, vocabulary practice, writing and the preparation of the oral presentation.
During class I do not tolerate gum-chewing, reading of newspapers, magazines or other non-class material, the use of mobile phones, eating or drinking.


English : B1


Grading will be on a scale of 0 to 20.
Presence, Participation in class, presentations and written work: 60%(CC)
Final exam: 40% (CF)


Programme grande école,Programme Ingénieur,Programme Bachelor

Plan du cours

1 Introduction to company vocabulary.
Describing a job, describing a company.
Reading and vocabulary exercises
2 Employment vocabulary, specific listening exercises.
Discussion of recruitment techniques. Reading and application letter.
3 Recruitment case studies and group role play.
Preparation for interviewing. Writing exercise.
Preparation to interview and be interviewed.
4 Interview role plays.

Discussion on motivating staff. Reading.
5 Motivation exercises and discussion.
Group role play. Writing e-mails
6 Students’ presentations.

Team-building reading and discussion. Reading and writing e-mails
7 Students’ presentations.

Team-building role play.

Letter-writing Letter writing exercises
8 Students’ presentations.
Telephoning practice exercises.
How to express yourself in a meeting + role play. Telephoning vocabulary exercises.

Meetings vocabulary.
9 Students’ presentations.
Basic negotiating techniques + role play exercises. Writing task.

Negotiating expressions.
Final Test

Please note that this schedule is tentative and subject to change.

Fiche mise à jour le 22/01/2019