Communicating in business

Catalogue des cours de Institut Mines-Télécom Business School






2ème Année Management,2ème Année Télécom







Crédits ECTS


Heures programmées


Charge de travail




  • Langues et Sciences Humaines

Equipe pédagogique


Under the guidance of an experienced teacher and speaker of English, students will strive to individually develop their writing and public speaking abilities.

Acquis d'apprentissage

The objective of this course is for students to be able to communicate confidently and effectively in English in their future careers.
They will acquire professional but not technical vocabulary and expressions, knowledge of basic motivational factors, introductory knowledge of how a team works and discussion techniques.

They will be able to:

make an effective oral presentation
attend an interview with increased confidence
write a job application letter or email
write a business letter or e-mail
participate in a meeting or straightforward negotiation
solve a team-working problem
communicate effectively on the phone
understand spoken English more easily
read and summarize an article on a professional topic


This course introduces students to the use of the English language in a professional situation. The course will first cover the company as a whole, before focusing on more specific themes such as recruitment, motivation, team-working, negotiating or meetings.

The purpose of this course is for students to learn to communicate effectively in a business situation. By the end of this course students should feel more at ease in varying work contexts, they will be able to participate in group discussions, meetings and negotiations with increased confidence.

Attentes du cours

Students should expect a high degree of interaction. Learning to communicate in a business context means active whole class, group and one to one discussions.


English : B1


All Grading will be on a scale of 0 to 20, unless otherwise stated.

1/3 CF: A written response to given input, produced in an academic style
1/3 CC: Selected Classroom assignments, as detailed by the teacher.
1/3 PP: Presence & Participation (each representing 50% of the PP grade)

CF (both questions, common to all):
1. A summary based on three documents (1 video, 1 text, 1 graph) related to the same subject (up to 400 words) 1hr;
2. A discursive essay based on a topic evoked in the in the above documents (up to 400 words) 1hr.

General marking scheme (out of 20)
0 Work not done, incomplete or of insufficient standard.
1-5 Work completed, but of minimum quality, poor structure; irrelevant, unrelated illogical content; unstructured, very poor language makes comprehension difficult
6-10 Fair but many important mistakes, gaps, unclear structure, confusing, language
11-14 Good but some important mistakes or gaps.
15-20 Work done to a high standard with few or no mistakes.

Typical CC Assignments
1. a summary (to be set by the class teacher);
2. a discursive essay (to be set by the class teacher);
3. a 15-minute oral presentation with visuals based a topic related to the theme of the class;

Presence: Students will receive credit for attending class regularly, up to a maximum of 1/6 of their total grade. Unjustified absences will thus have a direct impact on student’s overall grade.
Participation: Students will be assessed on their participation in class, according to the criteria in ‘classroom expectations’

Validating the tandem programme will add 2 bonus points to a student’s CC grade (CC) of the corresponding language course.
It is the responsibility of the student to make up for any missed work in order to avoid these absences further impacting final grades.

CEFR Grade (A1-C2)
Students will be continuously assessed as to their language level relative to the CEFR criteria.
There is NO DIRECT RELATION between a student’s CC/CF/PP and their CEFR level.

For more information, please refer to the LSH website.

Approches pédagogiques

The class activities include:
- the discussion of articles prepared at home, listening comprehension, language practice in the form of vocabulary and grammar exercises, one to one or group discussions, role plays and oral presentations.
Homework is given each week and consists in reading, vocabulary practice, writing and the preparation of the oral presentation. All the written homework is marked and counts toward the final continuous assessment grade.
In case of absence the student is still required to do the work. The only exemption is for illness certified by a doctor.
During class I do not tolerate gum-chewing, reading of newspapers, magazines or other non-class material, the use of mobile phones, eating or drinking.


Programme grande école,Programme Ingénieur,Programme Bachelor

Plan du cours

1 Introduction to company vocabulary.
Company organisation
Dos and Don’ts of an oral presentation

2 Employment vocabulary, specific listening exercises.
Discussion of recruitment techniques.
Reading and application letter.

3 Recruitment case studies and group role play.
Preparation to interview and be interviewed.

4 Interview role plays.
How to motivate staff ; discussion and reading.

5 Motivation exercises and discussion.
Group role plays.
Writing e-mails

6 Students’ presentations.
Team-building reading and discussion.

7 Students’ presentations.
Team-building role play.
Letter writing exercises

8 Students’ presentations.
Telephoning practice exercises.
How to express yourself in a meeting + role play.
Meetings vocabulary.

9 Students’ presentations.
Basic negotiating techniques + role play exercises.
Negotiating expressions.

Final Test

Please note that this schedule is tentative and subject to change.

Fiche mise à jour le 11/09/2020