Code
MGSF MIS 5142
Level
M2
Field
Systèmes d’information
Language
Français/French
ECTS Credits
2
Class hours
35
Total student load
40
Program Manager(s)
Department
- Technologies, Information et Management
Educational team
Introduction to the module
Companies increasingly entrust their development projects to consulting firms. They therefore employ specialists in fields as varied as IT, electronic commerce, organization, human resources, etc. ... The consultant's work begins with the analysis of the existing (operation of services, information circuits, etc.). After making a diagnosis, he recommends solutions and monitors their application. In addition to his economic and technical skills, the consultant brings together many qualities: he listens, transmits his knowledge, persuades ... not to mention his working hours.
Learning goals/Programme objectives
- LG1 Being able to extend digital intelligence through its different dimensions
- LG2 Having the ability to manage uncertainty and complexity with accuracy and rigor
- LG3 Having the foundations of responsible and sustainable management
Learning objectives/Intended learning outcomes
- 1.2 - Develop digital creativity for the individual and the organizational
- 1.3 - Develop competitiveness in business, and digital sovereignty
- 2.1 - Identify and analyze in depth problems, causes and impacts
- 2.2 - Explore solutions, decisions, and their relative and absolute impacts
- 2.3 - Identify optimal solution(s) and priorities toward implementation
- 2.4 - Implement a plan, prepare for changes, and measure the success of actions with regard to strategy and stakeholder
- 3.2 - Apply discipline knowledge appropriately and effectively
- 3.4 - Select and employ judiciously appropriate techniques and tools within the discipline
Rubrics
- Comprendre le métier de consultant en SI
- S'approprier les techniques et méthodes du consultant SI
- Capacité à analyser les besoins et les attentes d'un client
- Capacité à réaliser un pré-diagnostic afin d'évaluer la faisabilité et l'opportunité d'une mission
- Capacité à définir les moyens financiers et humains nécessaires au bon déroulement d'une mission
- Capacité à mettre en place des méthodes de travail en organisant un comité de pilotage et des groupes de travail
- Capacité à définir des indicateurs afin d'assurer le suivi d'une mission
- Capacité à élaborer différents scénarios répondant au problème pour lequel il a été missionné, et les présenter à son client
- Capacité à planifier et mettre en place le scénario choisi ;
- Capacité à réaliser une étude sur sa mission en vue de permettre le meilleur retour d'expérience possible.
Content : structure and schedule
Partie #1 : le métier de consultant
- Définition, enjeux, pratiques
- Typologie des cabinets et des missions
Partie #2 : la mission de consulting
- Rappel des objectifs et enjeux d'une mission de consulting
- Présentation de l'étude de cas
- Travail de groupe et soutenance
Learning delivery
synchrone
Pedagogical methods
- Cours magistraux
- Retour d'expérience
- Travaux de groupe
Evaluation and grading system and catch up exams
CF1 : note finale = 40% cas sur le métier de consultant + 60% soutenance étude de cas consulting
CF2 : épreuve spécifique écrite avec exercices sur la 1ère partie + synthèse révisée de la soutenance de l'étude de cas consulting
Module Policies
Professor-Student Communication
● The professor will contact the students through their school email address (IMT-BS/TSP) and the Moodle portal. No communication via personal email addresses will take place. It is the student responsibility to regularly check their IMT-BS/TSP mailbox.
● Students can communicate with the professor by emailing him/her to his institutional address. If necessary, it is possible to meet the professor in his office during office-hours or by appointment.
Students with accommodation needs
If a student has a disability that will prevent from completing the described work or require any kind of accommodation, he may inform the program director (with supporting documents) as soon as possible. Also, students are encouraged to discuss it with the professor.
Class behavior
● Out of courtesy for the professor and classmates, all mobile phones, electronic games or other devices that generate sound should be turned off during class.
● Students should avoid disruptive and disrespectful behavior such as: arriving late, leaving early, careless behavior (e.g. sleeping, reading a non-course material, using vulgar language, over-speaking, eating, drinking, etc.). A warning may be given on the first infraction of these rules. Repeated violators will be penalized and may face expulsion from the class and/or other disciplinary proceedings.
● The tolerated delay is 5 minutes. Attendance will be declared on Moodle during these 5 minutes via a QR code provided by the teacher at each course start.
● Student should arrive on time for exams and other assessments. No one will be allowed to enter the classroom once the first person has finished the exam and left the room. There is absolutely no exception to this rule. No student can continue to take an exam once the time is up. No student may leave the room during an examination unless he / she has finished and handed over all the documents.
● In the case of remote learning, the student must keep his camera on unless instructed otherwise by the professor.
Honor code
IMT-BS is committed to a policy of honesty in the academic community. Conduct that compromises this policy may result in academic and / or disciplinary sanctions. Students must refrain from cheating, lying, plagiarizing and stealing. This includes completing your own original work and giving credit to any other person whose ideas and printed materials (including those from the Internet) are paraphrased or quoted directly. Any student who violates or helps another student violate academic behavior standards will be penalized according to IMT-BS rules.
Textbook Required and Suggested Readings
- B. Garrette, C. Phelps, O. Sibony : Trouvez-moi la solution !: Les méthodes de résolution de problèmes des meilleurs consultants en stratégie, Flammarion, 2021
- https://www.orientation.com/metiers/consultant
- https://www.onisep.fr/Ressources/Univers-Metier/Metiers/consultant-consultante