Code
MGFE MIS 5204
Level
M2
Field
Systèmes d’information
Language
Anglais/English
ECTS Credits
3
Class hours
20
Total student load
40
Program Manager(s)
Department
- Technologies, Information et Management
Educational team
Introduction to the module
This is an advanced course on the principles, methods, and tools used to understand, analyze, design, and improve organizational processes and structures. It emphasizes both process-centric management and model-based representation of enterprises to support effective decision-making, transformation, and performance optimization.
Students will learn how to:
- Understand the role of business processes as the foundation of organizational value creation;
- Use enterprise modeling techniques to represent business activities, information flows, organizational roles, and IT systems in a structured way;
- Apply standardized modeling notations (e.g., BPMN) to describe processes and systems consistently;
- Analyze current (“as-is”) processes to identify inefficiencies, bottlenecks, and opportunities for improvement;
- Design improved (“to-be”) processes and align them with organizational objectives and digital strategies;
- Understand the purpose and value of enterprise architecture (EA) in aligning business strategy, information systems, and technology infrastructure;
- Explore major EA frameworks (e.g., TOGAF, Zachman Framework, FEAF) and their use in structuring architectural work;
- Develop and use architectural views and models (business, data, application, and technology layers) to represent organizational elements and their relationships;
- Apply governance mechanisms and roadmap planning to guide architectural change and implementation;
The course integrates lectures, hands-on modeling exercises, and project work that simulates real business challenges. By the end, students should be capable of documenting, analyzing, and improving business processes while linking enterprise models to strategic and operational goals.
Learning goals
- 7. Inscrire l’excellence opérationnelle de l’organisation dans une démarche qualité d’amélioration continue
Learning objectives
- 7.1 - Deploy a strategy aimed at operational excellence by implementing rules, standards and controls to ensure the organisation's commitment to quality and innovation.
- 7.2 - Involve and unite all stakeholders in a continuous improvement process to ensure the organisation's operational excellence by fostering collective awareness and maintaining a constant pace of process innovation.
Course Learning objectives
At the end of this course, each student will be able to analyse a business process and produce a model using the BPMN modeling notation, and then he will be able to apply redesign heuristics and design an optimized version of the business process.
Content : structure and schedule
- Introduction to Business Process Management (BPM) and to Business Process Lifecycle
- Business process modeling and the BPMN notation
- Exercises in business process modeling
- Process redesign and Business Process Reengineering (BPR)
- Case-study in BPR
Sustainable Development Goals
Goal 9 - Industry, innovation and infrastructure
The course teaches advanced techniques and tools for developing innovative data-based solutions in all sorts of industries
Learning delivery
synchrone
Pedagogical methods
Face-to-face course lectures
In class and homework exercises
Case studies
Evaluation and grading system and catch up exams
Homework and exercices related to the concepts introduced in the course = 15%
Group project in Business Process Reengineering (BPR) based on a case study, with process identification, modeling analysis and redesign = 25%
BPM final exam with questions related to the concepts introduced in the course and a Business Process Reengineering (BPR) case study = 60%
Catch-up exam : a case-study in BPM and BPR
Module Policies
Professor-Student Communication
● The professor will contact the students through their school email address (IMT-BS/TSP) and the Moodle portal. No communication via personal email addresses will take place. It is the student responsibility to regularly check their IMT-BS/TSP mailbox.
● Students can communicate with the professor by emailing him/her to his institutional address. If necessary, it is possible to meet the professor in his office during office-hours or by appointment.
Students with accommodation needs
If a student has a disability that will prevent from completing the described work or require any kind of accommodation, he may inform the program director (with supporting documents) as soon as possible. Also, students are encouraged to discuss it with the professor.
Class behavior
● Out of courtesy for the professor and classmates, all mobile phones, electronic games or other devices that generate sound should be turned off during class.
● Students should avoid disruptive and disrespectful behavior such as: arriving late, leaving early, careless behavior (e.g. sleeping, reading a non-course material, using vulgar language, over-speaking, eating, drinking, etc.). A warning may be given on the first infraction of these rules. Repeated violators will be penalized and may face expulsion from the class and/or other disciplinary proceedings.
● The tolerated delay is 5 minutes. Attendance will be declared on Moodle during these 5 minutes via a QR code provided by the teacher at each course start.
● Student should arrive on time for exams and other assessments. No one will be allowed to enter the classroom once the first person has finished the exam and left the room. There is absolutely no exception to this rule. No student can continue to take an exam once the time is up. No student may leave the room during an examination unless he / she has finished and handed over all the documents.
● In the case of remote learning, the student must keep his camera on unless instructed otherwise by the professor.
Honor code
IMT-BS is committed to a policy of honesty in the academic community. Conduct that compromises this policy may result in academic and / or disciplinary sanctions. Students must refrain from cheating, lying, plagiarizing and stealing. This includes completing your own original work and giving credit to any other person whose ideas and printed materials (including those from the Internet) are paraphrased or quoted directly. Any student who violates or helps another student violate academic behavior standards will be penalized according to IMT-BS rules.
Textbook Required and Suggested Readings
- Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. A. (2018). Fundamentals of Business Process Management (2nd edition). Springer International Publishing. https://www.springer.com/de/book/9783662565087
Keywords
Business Process Management, BPMN, BP Re-engineering
Prerequisites
MIS 4001 or MIS 4401 or MIS 4601