Code
MGFE MIS 5204
Niveau
M2
Discipline
Systèmes d’information
Langue
Anglais/English
Crédits ECTS
3
Heures programmées
20
Charge totale étudiant
40
Coordonnateur(s)
Département
- Technologies, Information et Management
Equipe pédagogique
Introduction au module
This is an advanced course on the principles, methods, and tools used to understand, analyze, design, and improve organizational processes and structures. It emphasizes both process-centric management and model-based representation of enterprises to support effective decision-making, transformation, and performance optimization.
Students will study the role of business processes as the foundation of organizational value creation and will learn how to apply standardized modeling notations (e.g., BPMN) to describe processes and systems consistently, to analyze current (“as-is”) processes for inefficiencies identification and design improved (“to-be”) processes that align with organizational objectives and digital strategies.
Bloc de compétences
- 7. Inscrire l’excellence opérationnelle de l’organisation dans une démarche qualité d’amélioration continue
Compétences du bloc
- 7.1 - Déployer une stratégie visant à l'excellence opérationnelle par la mise en place de règles, normes et contrôles, pour inscrire l'organisation dans une démarche qualité et d'innovation.
- 7.2 - Impliquer et fédérer toutes les parties prenantes dans une démarche d'amélioration continue, afin de garantir l'excellence opérationnelle de l'organisation, en impulsant une conscience collective et en maintennat un rythme permanent d'innovation des
Objectifs d'apprentissage du cours
At the end of this course, each student will be able to:
- analyze a business process and produce a model using the BPMN modeling notation;
- apply redesign heuristics and design an optimized version of the business process;
- explain what are Process Mining and Robotic Process Automation and how they contribute to enhancing business processes in an organization.
Contenu : structure du module et agenda
- What is Business Process Management (BPM) and what is the Business Process Lifecycle
- Business process modeling, the BPMN notation and the Camunda modeler
- Exercises in business process modeling
- Process redesign and Business Process Reengineering (BPR)
- Case-study in BPR
- Introduction to Process Mining and Robotic Process Automation (RPA)
Contribution à l'atteinte des ODD (Objets du Développement Durable)
Goal 9 - Industry, innovation and infrastructure
The course teaches advanced techniques and tools for developing innovative data-based solutions in all sorts of industries
Apprentissage
synchrone
Méthode pédagogique
Face-to-face course lectures
In class and homework exercises
Case studies
Système de notation et modalités de rattrapage
Homework and exercices related to the concepts introduced in the course = 15%
Group project in Business Process Reengineering (BPR) based on a case study, with process identification, modeling analysis and redesign = 25%
BPM final exam with questions related to the concepts introduced in the course and a Business Process Reengineering (BPR) case study = 60%
Catch-up exam: a case-study in BPM and BPR (the grade cancels the entire grade and counts for 100%)
Règlement du module
Professor-Student Communication
● The professor will contact the students through their school email address (IMT-BS/TSP) and the Moodle portal. No communication via personal email addresses will take place. It is the student responsibility to regularly check their IMT-BS/TSP mailbox.
● Students can communicate with the professor by emailing him/her to his institutional address. If necessary, it is possible to meet the professor in his office during office-hours or by appointment.
Students with accommodation needs
If a student has a disability that will prevent from completing the described work or require any kind of accommodation, he may inform the program director (with supporting documents) as soon as possible. Also, students are encouraged to discuss it with the professor.
Class behavior
● Out of courtesy for the professor and classmates, all mobile phones, electronic games or other devices that generate sound should be turned off during class.
● Students should avoid disruptive and disrespectful behavior such as: arriving late, leaving early, careless behavior (e.g. sleeping, reading a non-course material, using vulgar language, over-speaking, eating, drinking, etc.). A warning may be given on the first infraction of these rules. Repeated violators will be penalized and may face expulsion from the class and/or other disciplinary proceedings.
● The tolerated delay is 5 minutes. Attendance will be declared on Moodle during these 5 minutes via a QR code provided by the teacher at each course start.
● Student should arrive on time for exams and other assessments. No one will be allowed to enter the classroom once the first person has finished the exam and left the room. There is absolutely no exception to this rule. No student can continue to take an exam once the time is up. No student may leave the room during an examination unless he / she has finished and handed over all the documents.
● In the case of remote learning, the student must keep his camera on unless instructed otherwise by the professor.
Honor code
IMT-BS is committed to a policy of honesty in the academic community. Conduct that compromises this policy may result in academic and / or disciplinary sanctions. Students must refrain from cheating, lying, plagiarizing and stealing. This includes completing your own original work and giving credit to any other person whose ideas and printed materials (including those from the Internet) are paraphrased or quoted directly. Any student who violates or helps another student violate academic behavior standards will be penalized according to IMT-BS rules.
Références obligatoires et lectures suggérées
- Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. A. (2018). Fundamentals of Business Process Management (2nd edition). Springer International Publishing. https://www.springer.com/de/book/9783662565087
Mots-clés
Business Process Management, BPMN, BP Re-engineering
Prérequis
MIS 4001 or MIS 4401 or MIS 4601