Organisational Change and Design

Catalog of Institut Mines-Télécom Business School courses

Code

MGFE MAN 7008

Level

MSc

Field

Management

Language

Anglais/English

ECTS Credits

2

Class hours

24

Program Manager(s)

Department

  • Management, Marketing et Stratégie

Educational team

Introduction to the module

The core of design thinking process is empathising, to create and innovate for the human. Design Thinking is a methodology used by designers to solve complex problems, and find desirable solutions for problem. A design mindset is not problem-focused, it’s solution focused and action oriented towards creating a preferred future. Design Thinking draws upon logic, imagination, intuition, and systemic reasoning, to explore possibilities of what could be—and to create desired outcomes that benefit the end user.

Learning goals/Programme objectives

  • LG1 Being able to extend digital intelligence through its different dimensions
  • LG2 Having the ability to manage uncertainty and complexity with accuracy and rigor
  • LG3 Having the foundations of responsible and sustainable management
  • LG4 Having access to different cross disciplinary management approaches and tools
  • LG5 Being open (minded) to others and to the world and looking for positive societal impact

Learning objectives/Intended learning outcomes

  • 1.1 - Develop digital citizenship and prosperity
  • 2.1 - Identify and analyze in depth problems, causes and impacts
  • 3.1 - Understand and employ basic concepts, knowledge and theories related to the discipline

Content : structure and schedule

What is Design Thinking?
• Escape the Ivory Tower
• Problem definition
• Ideation
• Creativity
• Prototyping & testing

Learning delivery

synchrone

Pedagogical methods

Method of teaching : In person
Project : Group work
Type of courses : Lecture & workshops

Evaluation and grading system and catch up exams

Class participation: 10%
Continues assessment: 30%
Final project: 60%

CF2

Module Policies

Professor-Student Communication
● The professor will contact the students through their school email address (IMT-BS/TSP) and the Moodle portal. No communication via personal email addresses will take place. It is the student responsibility to regularly check their IMT-BS/TSP mailbox.
● Students can communicate with the professor by emailing him/her to his institutional address. If necessary, it is possible to meet the professor in his office during office-hours or by appointment.

Students with accommodation needs
If a student has a disability that will prevent from completing the described work or require any kind of accommodation, he may inform the program director (with supporting documents) as soon as possible. Also, students are encouraged to discuss it with the professor.

Class behavior
● Out of courtesy for the professor and classmates, all mobile phones, electronic games or other devices that generate sound should be turned off during class.
● Students should avoid disruptive and disrespectful behavior such as: arriving late, leaving early, careless behavior (e.g. sleeping, reading a non-course material, using vulgar language, over-speaking, eating, drinking, etc.). A warning may be given on the first infraction of these rules. Repeated violators will be penalized and may face expulsion from the class and/or other disciplinary proceedings.
● The tolerated delay is 5 minutes. Attendance will be declared on Moodle during these 5 minutes via a QR code provided by the teacher at each course start.
● Student should arrive on time for exams and other assessments. No one will be allowed to enter the classroom once the first person has finished the exam and left the room. There is absolutely no exception to this rule. No student can continue to take an exam once the time is up. No student may leave the room during an examination unless he / she has finished and handed over all the documents.
● In the case of remote learning, the student must keep his camera on unless instructed otherwise by the professor.

Honor code
IMT-BS is committed to a policy of honesty in the academic community. Conduct that compromises this policy may result in academic and / or disciplinary sanctions. Students must refrain from cheating, lying, plagiarizing and stealing. This includes completing your own original work and giving credit to any other person whose ideas and printed materials (including those from the Internet) are paraphrased or quoted directly. Any student who violates or helps another student violate academic behavior standards will be penalized according to IMT-BS rules.

Textbook Required and Suggested Readings

• Story telling: http://www.kimhartman.se/wp-content/uploads/2013/08/Storytelling-Branding-in-practice-by-Klaus-Fog.pdf
• Narrative management: https://hbr.org/2017/09/management-is-much-more-than-a-science
• Why design thinking works (HBR) https://hbr.org/2018/09/why-design-thinking-works
• Design thinking (IDEO) https://designthinking.ideo.com/
• Dinngo. (2019). Design Thinking, from http://designthinking.es/home/index.php
• The implementation of Design Thinking at Intuit (an American accounting software company). R. Martin, (2011). The Innovation Catalyst, Harvard Business Review, 89(6), 82-87. O
+ VIDEO: https://www.youtube.com/watch?v=GCgOiutEZWQ

Keywords

Creativity, innovation

Prerequisites

none