Management de l'innovation et de la qualité

Catalog of Institut Mines-Télécom Business School courses

Code

MGYF STR 4602

Level

M1

Field

Stratégie

Language

Anglais/English

ECTS Credits

3

Class hours

28

Total student load

60

Program Manager(s)

Department

  • Management, Marketing et Stratégie

Educational team

Introduction to the module

Innovation and technologies are key in competition and are thus critical to the success of companies.
Managing innovation and technologies raises challenges, and requires practices that differ from many other aspects of management.
This course aims to provide students with the knowledge and skills required for managing innovation and technologies.

In addition, part of the course is dedicated to quality management, in order to put the challenges of innovation into perspective with those of process control and continuous improvement. Students will cover the fundamental principles of quality (including ISO 9000 and 9001 standards), their organizational implications, and the ways in which innovation, standardization, and operational performance can align—or sometimes conflict.

Learning goals

  • 7. Inscrire l’excellence opérationnelle de l’organisation dans une démarche qualité d’amélioration continue

Learning objectives

  • 7.1 - Deploy a strategy aimed at operational excellence by implementing rules, standards and controls to ensure the organisation's commitment to quality and innovation.

Course Learning objectives

By the end of this PGE 2 course, students will be able to, orally or in writing and independently:

• Explain:
o the challenges of innovation management,
o the importance of the topic,
o the concepts and typologies of the discipline,
o and the other key knowledge areas that structure the discipline.

• Explain, independently, orally or in writing:
o the main activities an organization should implement as part of its innovation policy,
o the tools these activities involve.

• Describe, analyze in depth, and evaluate an organization’s innovation policy and its component elements, using concepts and tools covered in class and based on a case study.

• Design or develop an organization’s innovation policy and its component elements, and argue for their relevance, using concepts and tools covered in class and based on a case study.

By the end of this PGE 2 course, students will be able to, orally or in writing, in groups and independently:

• Explain the fundamentals of how a technology works.
• Identify and assess relevant business opportunities related to its use.
• Justify, through critical analysis, strategic choices related to this technology and its use.

This learning objective will be acquired and assessed through an analysis carried out by students throughout the sessions and between sessions. The exercise will include intermediate deliverables and a final presentation.

Sustainable Development Goals

This course contributes to SDG 9 by training students to develop and manage technological, organizational, and industrial solutions that strengthen innovation, improve infrastructure, and support sustainable economic development.

This course contributes to SDG 12 by raising students’ awareness of sustainable innovation approaches, enabling them to design products, services, and processes that are more responsible and resource-efficient throughout their life cycle.

This course contributes to SDG 17 by showing how open innovation practices foster cooperation between organizations, strengthen partnerships, and accelerate the creation of shared solutions.

Number of SDG's addressed among the 17

3

Learning delivery

synchrone

Pedagogical methods

Along elementary knowledge provided before and during the course with online resources and lectures, other pedagogical tools will be brainstorming, case studies, and other (individual or group) assignments.

Evaluation and grading system and catch up exams

Throughout the semester, students can be assessed through various forms of continuous assessment:

Knowledge assessments to ensure that students master the course content (e.g., types of innovation, phases of the innovation process...).
Case studies and in-class exercises to ensure that students understand how to apply the course content (instruments and theoretical reflections on innovation management).
Readings and quizzes/discussions to ensure that students are learning and understanding the course material.
Group work on an innovation or technology project.
Class participation to ensure that students understand the concepts and ideas, possess the necessary knowledge, and can reflect on it.
Attendance monitoring.
At the end of the semester, the final exam (written exam) assesses whether students have mastered the course content (concepts, tools, etc.) and can reflect on how it applies to real-life situations (case study).

The final exam accounts for at least 50% of the final grade.
In total, at least 60% of the final grade is based on individual assessments.

A retake (or makeup) exam (written exam or personal work) is organized for students who did not pass in the first session.

Textbook Required and Suggested Readings

- Managing Innovation - Integrating Technological, Market and Organizational Change, Tidd et Bessant (2021), Wiley, 7ᵉ édition.
- Strategic Management of Technological Innovation, Melissa Schilling (2020), New York, NY: McGraw Hill Education, 6ᵉ édition.
- L’essentiel du Management de l’Innovation, Albéric Tellier (2022), Ellipses.
- Management de l'innovation : Enjeux, principes et méthodes, Claudine Gay et Bérangère L. Szostak (2022), Dunod, 2ᵉ édition.

Keywords

Innovation, Technologies, Research and Development, new product development, appropriability, business models