Information Technology and Total Quality Management

Catalogue des cours de Institut Mines-Télécom Business School

Code

MPYE MIS 7011

Niveau

M2

Semestre

Spring

Domaine

Systèmes d’information

Langue

Anglais/English

Crédits ECTS

1,5

Heures programmées

15

Charge de travail

25

Coordonnateur(s)

Département

  • Management, Marketing et Stratégie

Acquis d'apprentissage

Understand the notion of quality of products and services. Understand that it is much more than technical issues. Learn some useful techniques, and apply them in a simulation.

Contenu

The students get a good insight of the notion quality, what it is, and how it can be integrated in any company. Several specific techniques are taught, that are useful in assuring quality of products and services.

Evaluation

Group work, exercises, case analyses and presentations

Approches pédagogiques

Mix of theory and practice, through extensive simulations and case studies.

Programme

Programme grande école,Master of Science

Fiche mise à jour le 30/03/2017