MUFF MAN 2206
With the globalization of the economy, increased cross-border alliances, and global relocations and outsourcing - there is an increasing appreciation for managing cultural differences in order to ensure effective operations across borders. It is well documented that many companies have suffered massive losses through the mismanagement of international projects often due to failure to manage cultural differences. We are currently experiencing increasing contact of personnel and customers from diverse cultural backgrounds, an every growing demand for businesses to understand and manage the diverse values, perceptions, business worldviews, and behavior of corporations, staff, and their customers, and a necessity to effectively manage interaction of personnel and customers across boarders
Consequently, it is important that when doing business we consider the human and cultural elements and compatibility of the parties involved. Our credibility and effectiveness are always to some extent "culture-bound." This is because outside our native culture, our attitudes and actions do not necessarily mean the same thing that they do inside our native culture.
Within this course on “Intercultural Management” we will address this concept of culture as it relates to issues of intercultural competence, cultural identity and cultural diversity from a strategic, organizational, and marketing perspective; as well as the ethical issues that arise within the intercultural business activity of our global society. This course covers a cross-cultural comparison and interaction of management and the communication processes, cultural geographic distinctions, and antecedents that affect individuals, groups, and organizational behavior. And as such, we will explore in theory and practice management in different areas of the world.
Some areas we will consider include (but are not limited to):
• Development of international markets
• International Business Investment
• Global Customers
• Global Strategic Planning
• International Leadership
• Developing Multi-Cultural Teams
• Dealing with Cross- Cultural Conflict
• Facilitating Global Growth
• Dealing with International Mobility & Expatriation
Etre capable de travailler dans un contexte international
Etre capable de travailler en anglais
Etre capable de communiquer dans une seconde langue
Comprendre la culture des pays étrangers, correspondant notamment aux langues étudiées
Développer des aptitudes fondamentales tout en formant les futurs cadres à être ouverts, proactifs et capables d’utiliser les technologies de l’information dans le management
Acquérir des clés de compréhension du monde économique, politique et social et de ses grandes évolutions
HUM 2202 Geopolitics, International affairs and governance MAN 2202 Negociation HUM 2201 Business ethics ECO 2201 Macroeconomics
Class Participation & Professionalism 5% 5 pts
Assignments 20% 20 pts
Midterm Exam 25% 25 pts
Final Exam 25% 25 pts
Group Research Project 25% 25 pts
Total 100% 100 pts
Throughout this course extensive use will be made of student experiences and research.
Course Requirements include: Course Participation & Discussion, a Group Project, 2 Exams, & Essays.
With the exception of class presentation and approved in class projects, you are not permitted use of computers/smartphones in class while course is in session.