Knowledge and information society

Catalogue des cours de Institut Mines-Télécom Business School

Code

MUFF ICT 2201

Niveau

L2

Discipline

Société de l’information

Langue

Anglais/English

Crédits ECTS

3

Heures programmées

20

Charge totale étudiant

60

Coordonnateur(s)

Département

  • Technologies, Information et Management

Equipe pédagogique

Introduction au module

Elective course: In this module, students will discover the importance of information communication technologies in our society and understand the need and evolution of knowledge management-related concepts for service organizations in particular including challenges to introducing knowledge management programs. They will become aware of emerging digital phenomena caused by abundance/use of information that impact the digital society, digital work, and areas of digital innovation.

Compétences du bloc

  • 5.1 - Cartographier et analyser l’écosystème d’affaires de l’organisation, afin d’identifier les acteurs, les influences, les interdépendances et les dynamiques qui structurent l’environnement stratégique en mobilisant les outils ad hoc.
  • 5.2 - Assurer une veille active et structurée sur les transformations sociétales, numériques, énergétiques et/ou environnementales pour anticiper les évolutions du contexte et comprendre leurs impacts potentiels sur l’activité et les orientations de l’org
  • 5.3 - Identifier les opportunités, menaces, tendances et risques émergents en mobilisant des méthodes d’analyse prospective permettant de projeter les futurs possibles du secteur et d’accompagner la prise de décision.
  • 5.4 Proposer des orientations stratégiques adaptées aux évolutions de l’écosystème, afin d'aider aux décisions de transformation de l’organisation vers des trajectoires soutenables, pertinentes et créatrices de valeur durable.

Objectifs d'apprentissage du cours

At the end of this B3 course, the student will be capable to :
Critically analyze and evaluate digital technologies, information systems, and digital knowledge to understand their organizational and societal impact.
Analyze complex digital phenomena and evaluate evidence-based interpretations and solutions to technological and organizational challenges.
Evaluate the relationships between technology, people, organizations, and society to understand and address complex digital transformation challenges

Contenu : structure du module et agenda

The course is structured around 10 sessions of 2 hours each. The first two sessions will focus on understanding the basics and relevance of information communication technologies (ICTs) and the impact of digital developments on our lives and society with a focus on collaboration technologies. The 3rd session session will be a hybrid learning session, where the students are expected to finish a linkedin learning course on knowledge management. This session is followed by two more sessions on knowledge management in depth so the students learn on how to leveraged ICTs for effective knowledge management and the critically reflect on the current trends and challenges faced by organisation . A guest speaker will share their current innovation in the field of knowledge management that using augmented reality. The sixth to eighth session are again dedicated to students personalising as they choose as a team to focus on a specific digital phenomenon represented via cutting-edge research on information systems, including technological stress, fake news, deep fakes, the digital transformation of vulnerable sectors, and AI. The final two sessions will consist of 30 min preparation time and a 15 to 20 minutes oral presentation by each team, followed by a indepth questioning from other teams which will be graded and a debriefing of the course.

Contribution à l'atteinte des ODD (Objets du Développement Durable)

SDG 2 – Good Health and Well-being: Students critically examine digital phenomena such as technostress and the impact of digital technologies on individual well-being and workplace health.
SDG 4 – Quality Education: The course develops digital literacy, critical thinking, collaborative learning, and lifelong learning skills through self-directed learning, research, and teamwork.
SDG 8 – Decent Work and Economic Growth: Students explore digital transformation, collaboration technologies, and emerging workplace trends, preparing them for the future of work and the digital economy.
SDG 9 – Industry, Innovation and Infrastructure: The course develops understanding of Information Systems, ICTs, digital innovation, and the organizational capabilities required to support digital transformation.
SDG 11 – Sustainable Cities and Communities: Students analyze how digital technologies and information systems can address societal challenges and contribute to more efficient and sustainable communities.
SDG 12 – Responsible Consumption and Production: The course promotes critical reflection on the ethical, responsible, and sustainable use of digital technologies, data, and information in organizations and society.

Nombre d'ODD abordés parmi les 17

6

Apprentissage

Mixte

Méthode pédagogique

Blended learning. Use of online and offline resources, guest speakers, mini-case studies, quizzes, research presentations, videos, peer-to-peer learning, and teamwork.

Système de notation et modalités de rattrapage

- Punctuality and Class participation (Coming to class on time, speaking, asking questions, interacting with peers, advancing understanding, completing Linkedin Learning modules and answering follow up questions- 20 percent)
- Individual Task: Students choose their case and complete the learning module in moodle on time individually on their chosen topics and browse through other topics and generate one question on each peer topic to ask peer during their final presentation (Individual task-30 percent)
- Final Case Study: Students work in groups and do a comprehensive deep dive on the given topic. The result is a 10 page presentation which is then presented to the class by each group. Grades are awarded for presentation quality and content. 10 percent individual marks will be provided and 40 percent collective group marks will be provided for this task. The total weightage for this task is 50%
- Make up time of 2 hours is provided. This is a quiz consisting of individual presentation on the chosen topic and quiz.

Règlement du module

Professor-Student Communication
● The professor will contact the students through their school email address (IMT-BS/TSP) and the Moodle portal. No communication via personal email addresses will take place. It is the student responsibility to regularly check their IMT-BS/TSP mailbox.
● Students can communicate with the professor by emailing him/her to his institutional address. If necessary, it is possible to meet the professor in his office during office-hours or by appointment.

Students with accommodation needs
If a student has a disability that will prevent from completing the described work or require any kind of accommodation, he may inform the program director (with supporting documents) as soon as possible. Also, students are encouraged to discuss it with the professor.

Class behavior
● Out of courtesy for the professor and classmates, all mobile phones, electronic games or other devices that generate sound should be turned off during class.
● Students should avoid disruptive and disrespectful behavior such as: arriving late, leaving early, careless behavior (e.g. sleeping, reading a non-course material, using vulgar language, over-speaking, eating, drinking, etc.). A warning may be given on the first infraction of these rules. Repeated violators will be penalized and may face expulsion from the class and/or other disciplinary proceedings.
● The tolerated delay is 5 minutes. Attendance will be declared on Moodle during these 5 minutes via a QR code provided by the teacher at each course start.
● Student should arrive on time for exams and other assessments. No one will be allowed to enter the classroom once the first person has finished the exam and left the room. There is absolutely no exception to this rule. No student can continue to take an exam once the time is up. No student may leave the room during an examination unless he / she has finished and handed over all the documents.
● In the case of remote learning, the student must keep his camera on unless instructed otherwise by the professor.

Honor code
IMT-BS is committed to a policy of honesty in the academic community. Conduct that compromises this policy may result in academic and / or disciplinary sanctions. Students must refrain from cheating, lying, plagiarizing and stealing. This includes completing your own original work and giving credit to any other person whose ideas and printed materials (including those from the Internet) are paraphrased or quoted directly. Any student who violates or helps another student violate academic behavior standards will be penalized according to IMT-BS rules.

Références obligatoires et lectures suggérées

Using MIS, David M. Kroenke, Randall J. Boyle, 9th edition available at IMTBS/TSP library.
Bélanger, F., Van Slyke, C., & Crossler, R. E. (2024). Information systems for business: An experiential approach (5.0 ed.). Prospect Press.

Reading Deck:
Srivastava, S. C., Chandra, S., & Shirish, A. (2015). Technostress creators and job outcomes: theorising the moderating influence of personality traits. Information Systems Journal, 4(25), 355-401.
Chandra, S., Shirish, A., & Srivastava, S. C. (2022). To be or not to be… human? Theorizing the role of human-like competencies in conversational artificial intelligence agents. Journal of Management Information Systems, 39(4), 969-1005.
Chandra, S., Shirish, A., & Srivastava, S. C. (2020). Theorizing technological spatial intrusion for ICT enabled employee innovation: The mediating role of perceived usefulness. Technological Forecasting and Social Change, 161, 120320.
Shirish, A., & Batuekueno, L. (2021). Technology renewal, user resistance, user adoption: status quo bias theory revisited. Journal of Organizational Change Management, 34(5), 874-893.
Shirish, A., & Komal, S. (2024). A Socio-Legal Inquiry on Deepfakes. California Western International Law Journal, 54(2), 6.
Shirish, A., Srivastava, S. C., & Panteli, N. (2023). Management and sustenance of digital transformations in the Irish microbusiness sector: examining the key role of microbusiness owner-manager. European Journal of Information Systems, 32(3), 409-433.
Shirish, A., Srivastava, S. C., & Boughzala, I. (2023). Contextualizing team adaptation for fostering creative outcomes in multicultural Virtual teams: a mixed methods approach. Journal of the Association for Information Systems, 24(3), 700-744.
Dudezert, A., Laval, F., Shirish, A., & Mitev, N. (2023). When companies make your day: happiness management and digital workplace transformation. Journal of Global Information Management (JGIM), 31(5), 1-35
Kumar, A., & Shirish, A. (2023). What triggers digital employee advocacy behavior?.

Mots-clés

information systems, digital evolutions, security, strategy, knowledge management, collaboration, digital society, digital work, digital innovations, communication technologies, digital responsibility

Prérequis

Proactivity, Time Management, Interest in technological trends, Curiosity, Coachability